Labubu are collectible designer figures, characterized by their unique fluffy appearance that blends cuteness and mischief.

Yes! We ship orders worldwide from our base in the United States. Please note that shipping times and costs may vary by destination, and any import duties or taxes are the responsibility of the customer.

Apple Pay, Google Pay, Shop Pay, Mastercard, Visa, PayPal

Processing Time: Typically 6-14 before your order ships.
• Delivery Time: For U.S. orders, delivery usually takes 5-9 days. International orders can take 7-14 days, depending on the shipping method and destination.

Due to the nature of Labubu (surprise boxes), we do not accept returns based on the received model. However, if the product arrives defective or damaged, we offer a quick solution: replacement or refund within 30 days of purchase.

Labubus are designed as surprise collectibles, so we cannot guarantee a specific model. This is part of the excitement and experience of collecting them.

If your order doesn't arrive within the estimated time, contact us through our support form or at infopuppistore@gmail.com. We will track your package and provide a solution.

Labubus are designed as collectibles for all ages, but they are not recommended for children under 3 years old due to small parts that could pose a choking hazard.